If there are any questions, please do contact me through my email ( [email protected] ) or through bigcartel contact tab OR any of my social media. Do not hesitate on messaging me, I'd be happy to answer your questions and help you out as much as I can!
Interntaional Shipping
I do ship internationally as long as it is available in the Philippines. If I find that your country is not catered, I will contact you and send you a refund and or cancel your order.
Pre-Order Shipping
I ship out pre-orders in bulk so if you ordered an item that is for pre-order, please do have the patience to wait for it, it'll probably take a month or so (depending on the amount of pre-orders) to prepare everything.
We also have a Pre-Order Updates Tab located in site.
Shipping
Any shipping that costs 50 USD and up, you can contact me via email and send me details of where you're from. I'll go check if the shipping costs changed since then.
Shipping costs changes from time to time so it's good to just double check and message me if it's a concern that it's too high.
Packaging
As much as possible, I reuse materials in my packaging! But do not worry, I will make sure that the packaging will keep the products safe as it could.
Lost Items
Please do know that I am no longer responsible for handling your orders once it has been shipped. All orders are sent out to your country's postal service, please contact them and refer to your tracking number to learn more about your order status.
Philippines Orders
if you're from the Philippines please send me a dm through my socials or email me at ydbugs/@gmail.com